Help Center

Frequently Asked Questions

Order / Product Questions

How do I contact Ivory Parke?

My item broke during use!

Are Ivory Parke stickers waterproof?

I want to add an additional item to my order.

Does Ivory Parke accept cancellations?

Shipping

How long does it take to ship my items?

How long does it take to deliver?

I didn't get a tracking number.

What carrier do you use?

How do I track me order?

My item broke during transit!

Returns & Exchanges

How long do returns take to process?

Does Ivory Parke accept returns?

Something is missing from my order / not what I purchased.

Does Ivory Parke issue refunds?

My order is being returned to Ivory Parke. What do I do?

How long do I have to return my items?

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