Help Center

Frequently Asked Questions

Order / Product Questions

How do I contact Ivory Parke?

My item broke during use!

Are Ivory Parke stickers waterproof?

I want to add an additional item to my order.

Does Ivory Parke accept cancellations?


How long does it take to ship my items?

How long does it take to deliver?

I didn't get a tracking number.

What carrier do you use?

How do I track me order?

My item broke during transit!

Returns & Exchanges

How long do returns take to process?

Does Ivory Parke accept returns?

Something is missing from my order / not what I purchased.

Does Ivory Parke issue refunds?

My order is being returned to Ivory Parke. What do I do?

How long do I have to return my items?

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